


Overview
Designing a desktop dashboard to streamline employee and group management for a telecom e-commerce call center.
I was tasked with designing a desktop-only user management dashboard for the call center manager of a telecom e-commerce company. The goal was to create an intuitive and efficient platform to manage employees and groups within the organization.

Design Process
From branding to UX: creating a streamlined, user-focused management platform.
I began by designing a logo and renaming the platform from "EE" to “E2” to reflect a modern, tech-oriented identity—short, memorable, and aligned with the electronics e-commerce industry. I then defined a clean visual language using colors from the existing site, paired with cool whites and grays to enhance professionalism. In the UX phase, I conducted a competitive analysis of platforms like Monday.com and HiBob, leading to key improvements such as a sidebar navigation and streamlined menu structure. I combined “Employees” and “Groups” into a unified “Staff” section to reduce clutter, and added features like graphs for visualizing statistics, attribute-based filtering, and a messaging function for internal communication. The final design includes essential tools like edit and delete functions for efficient employee and group management.
Registration

Filter

Groups

Employees

Add employee pop-up

Add new group with filter
